We work as one team. We challenge. We focus. We get things done. We love what we do.

Location: North America (home office)

 Are you a technical expert with a commercial mindset?

Do you have technical insight, customer feeling and a commercial attitude? Do you thrive on supporting customers and diving into technology? Then this role is perfect for you! Come and join us at RAXTAR!

At RAXTAR, we develop and manufacture advanced vertical transport solutions – such as passenger and material hoists – for prestigious high-rise projects around the world. Our hoists are essential for construction speed and site logistics.

With colleagues in the Netherlands (HQ), France, the UK, Canada and the USA, we deliver, rent out, and service our hoists internationally. Every day, our dedicated team works on quality, safety, innovation, and customer satisfaction.

You can play a key role in bridging the gap between customer, technology and sales!

As a Technical Sales Support Specialist, you will be the first point of contact for our customers in North America. You combine technical know-how with a commercial mindset, switching easily between customers, engineering, service, production, and sales.

Your mission: to ensure customer requests – from first contact to delivery or resolution – are handled quickly, accurately, and with a strong focus on quality. You’ll be working directly from your home office.

What you’ll do

• Respond to technical and commercial customer inquiries
• Advise customers on products, options, configurations, and applications
• Prepare and follow up on quotations
• Process sales orders and maintain customer data in SAP (and CRM)
• Build and strengthen relationships with customers in the US and Canada
• Coordinate with engineering, service, and production on complex requests
• Identify customer needs and opportunities for up- and cross-selling

What you bring

You are structured, analytical, and communicative, with a hands-on mindset. Technical insight and affinity with industrial installations are essential. You also bring:

• A bachelor’s degree in Mechanical Engineering (or equivalent)
• At least 3 years of experience in a similar role
• Fluency in English (spoken and written)
• Strong skills with Microsoft Office and experience with CRM/ERP systems (SAP is a plus)
• Residency in North America

What we offer

We provide excellent employment conditions, including:

• A competitive salary plus bonus plan
• Laptop, phone, and a fully equipped home office setup
• Five weeks of paid vacation per year (full-time basis)
• 401K contribution and strong secondary benefits
• Flexible working hours from your home office in North America
• Personal attention to your development and clear opportunities to grow
• A solid onboarding program to get you up to speed with our products and processes quickly

Ready to join?

Do you recognize yourself in this role and want to contribute to leading high-rise construction projects? Apply directly via LinkedIn or send your resume to work@raxtar.com.

Together, we build smart solutions and satisfied customers. Will you be our new colleague at RAXTAR?