Service & Support
Training
Knowledge equals power; it is our objective to make you strong! The RAXTAR
training program is based on principles of pragmatic and efficient knowledge
transfer, in order to make our customers self supporting. The RAXTAR training
program consists of a combination of theory and training on the job. Our
customers can attend our training program at our training facilities or at their
own premises.
Design and Development
RAXTAR solutions are designed using state of the art CAD-tools, ensuring faster
time-to-market cycles for new features or solution enhancements. Our design and
development teams closely link to the day-to-day operations and best practises
of our customers and our own rental fleets, in order to guarantee the fit
between RAXTAR solutions and our customers requirements, today and in the
future.
Deployment teams
RAXTAR engineers are responsible for the operations of hundreds of hoists and
lifts every day. Our customer can rely on a pool of senior engineers and a
knowledge network, to help them with erecting, dismantling and/or servicing
their installations anywhere around the globe.
Spare parts and stock availability
Standard components in all our solutions guarantee stock and spare parts
availability around the globe. Unlike traditional hoist suppliers, RAXTAR
solutions are based on an open concept, that lowers delivery times and total
cost of ownership (TCO).
Financial Services
Finding the right
balance between managing your cash flow and investing for further growth is a
key priority for every business owner in today’s competitive world. RAXTAR
developed vendor lease solutions together with a large financial services
provider in order to
help its customers
to optimize the return on their IT investment and match revenues with costs.
